The judging process for the 2021 Australian Achiever Awards for Australia’s Security Industry – Electronic Security category was completed on 17th May.
Ultimate Protection & Security Pty Ltd scored a highly recommended 95.44%.
Now into its twenty-fourth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on eight criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved award status over the last few years can be viewed at www.achiever.com.au.
Some of the comments Australian Achiever received from Ultimate Protection & Security clients are:
The team at Ultimate Protection & Security are very proficient. They explained very well how the cameras work and provided us with advice on what to do and how to look after them. Their customer service is very professional.
Our alarms have been here thirty years. The next generation of the family has taken over the Ultimate Protection & Security business. Both family members have provided us with excellent service. They are all very nice, friendly, and polite.
Ultimate Protection & Security has been really good. They fix issues promptly and keep everything updated. We are a long-term customer and have always found them to be very helpful.
ENDS – For verification of this report, please contact:
Jody Harwood, Director, Australian Achiever Awards
T 0402 045 971
E [email protected]